Shipping policy

Shipping Policy

At Painfully Honest, we pride ourselves on creating high-quality, custom-made products in Orlando, Florida. Each item is produced to order, ensuring that every piece is crafted with care and precision.

Production Time

All products are made to order. Please allow 1 to 14 business days (Monday through Friday, excluding holidays) for production. This timeframe ensures the highest quality standards are met before your order is shipped.

Shipping Options

Domestic Shipping (United States)

  • California: 2–4 business days after production is complete

  • Other States: 3–6 business days after production is complete

International Shipping

  • Delivery Time: 5–14 business days after production is complete, depending on destination

  • Tariffs & Taxes: International shipments may be subject to customs duties, tariffs, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in our shipping fees.

Shipping Costs

All shipping costs are calculated at checkout based on the weight of your package and the delivery destination.

Tracking Information

Once your order has shipped, you will receive an email confirmation with tracking details so you can monitor your delivery.

Important Notes

  • We do not guarantee delivery dates, as transit times may vary depending on the carrier, location, and customs processing for international shipments.

  • Shipping fees are non-refundable.

  • We are not responsible for delays caused by shipping carriers, customs clearance, or factors beyond our control.

Your patience allows us to create a product that is custom-made, sustainable, and tailored specifically for you. We appreciate your understanding and support.